E-Member Information

Frequently Asked Questions

What can I do with my E-Member Account?

Listen to KJZZ Plus

If you are a sustaining member giving $15 a month or more, you will find a link to listen to KJZZ Plus, our uninterrupted stream during on-air member drives, in the Announcements section of your E-Member Account home page.

Make a donation

Supporting KJZZ’s fact-based journalism, high-quality local programming, and jazz music is quick and easy with your KJZZ E-Member Account. Simply log in, go to the “Donate” tab at the top of the page, and click “Make a New Donation.”

Become a Sustaining Member

If you would like to take advantage of Sustaining Member benefits like KJZZ Plus, our uninterrupted stream, or the KJZZ Movie Club, you can start or increase your monthly contribution by logging in to your E-Member Account, going to the “Donate” tab at the top of the page, and clicking “Make a New Donation.”

Change to EFT

Sustaining members who use Electronic Funds Transfer (EFT) to make their monthly contribution help KJZZ control costs by reducing expenses associated with the processing of recurring credit card payments. To switch your payment method to EFT, log in to your E-Member Account, go to the “My Account” tab at the top of the page, then click on “Active and Prior Donations.” Under the “Active Donations” category, find the “Change method of payment” link to switch from giving with your credit card to your bank account.

Generate your tax letter

Charitable gifts to KJZZ may be tax deductible and you can print a receipt for tax purposes. Log in to your E-Member Account, go to the “My Account” tab at the top of the page, and then select “Print Your Tax Receipt.” Select the desired year in the drop-down menu, click to submit, and then scroll down and click “Generate PDF” to download your tax letter.

Change your contact information

You can change your street address, phone number, and email address on file by logging in to your E-Member Account, going to the “My Account” tab at the top of the page, and clicking “Your E-Member Profile.”

Submit feedback

You are always encouraged to share your opinions and insight. To submit feedback to KJZZ, log in to your E-Member Account and submit a comment by clicking on the link at the bottom of the Announcements section of your E-Member Account home page.


How do I set up my E-Member Account?

Step 1: Click the E-Member Login button on KJZZ.org.

A screenshot of the KJZZ website show the E-Member Login link circled in red in the top menu

Step 2: Click the “Sign up for an account” link on the E-member login page.

A screenshot of the KJZZ E-Member Account login page showing the text Sign up for an account circled in red

Step 3: Fill out and submit the form.

New E-Member Accounts can take up to 72 hours to process.


How do I log in to my E-Member Account?

Step 1: Click the E-Member Login button on KJZZ.org

A screenshot of the KJZZ website show the E-Member Login link circled in red in the top menu

Step 2: Enter your username and password and then click the login button.

Note: Use the automated forgot password link if you do not remember your password. If you do not remember your username, please click on “Forgot my username.”


How do I become eligible for KJZZ Plus uninterrupted streaming?

Sustaining members who give $15 a month or more are eligible for KJZZ Plus uninterrupted streaming during on-air member drives. If you would like uninterrupted streaming, but are not currently eligible, click the “Start a sustaining gift of $15 a month today” link found in the Announcements section on the home page of your E-Member Account. It can take up to 2 business days to process your donation. A KJZZ Plus link will appear in your E-Member Account as soon as your donation is processed.

A screenshot of the KJZZ E-Member Account main page showing an announcement about KJZZ Plus


How do I access the KJZZ Plus uninterrupted stream?

During on-air member drives, sustaining members who give $15 a month or more will find a link to listen to the KJZZ Plus stream in the Announcements section on the home page of their E-Member Account.

A screenshot of the KJZZ E-Member Account main page showing an audio player for KJZZ Plus


How do I access my tax receipt?

Step 1: Click the E-Member Login button on KJZZ.org

Step 2: Once you’re logged in, go to the “My Account” tab at the top of the page, and then select “Print Your Tax Receipt.”

A screenshot of the KJZZ E-Member Account page with a red arrow pointing to the My Account option in the menu and Print Your Tax Receipt circled in red

Step 3: Select your desired tax year in the drop-down menu, click to submit, and then scroll down and click “Generate PDF” to download your tax letter.

A screenshot of the Tax Receipt Information page on the KJZZ E-Member Account with the dropdown menu for Tax Year circled in red

A screenshot of a red rectangular button for Generate PDF


Who should I contact if I have questions about my E-Member Account or KJZZ Plus?

Please contact Member Services if you have additional questions about KJZZ Plus or your KJZZ E-Member Account.

Email: [email protected]
Phone: (480) 774-8400