Settlement Checks Issued To Arizona Landmark Home Warranty Customers

By Jimmy Jenkins
Published: Tuesday, June 1, 2021 - 6:29pm
Updated: Wednesday, June 2, 2021 - 7:47am

The letter sent to Landmark Home Warranty customers
The letter sent to Landmark Home Warranty customers.

More than 26,000 Arizonans will receive checks from a settlement between the state and Landmark Home Warranty. 

The attorney general reached a $1.75 million settlement with Landmark in March after an investigation into claims the company made promising expedited services for customers who suffered a complete loss of air-conditioning in extreme temperatures.

The investigation found Landmark defined the terms of service in ways that were impossible for customers to satisfy.

In a statement, the Attorney General’s Office said "all Arizona Landmark customers from 2017 to 2019 will receive a check amounting to at least $25. Arizonans who requested air-conditioning service from Landmark but did not receive service within 24 hours, may be eligible for additional restitution up to $1,000."

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