New AHCCCS Initiative To Provide Members Rides To COVID-19 Vaccine Events

By Rocio Hernandez
Published: Monday, February 22, 2021 - 4:56pm
Updated: Friday, March 19, 2021 - 12:04pm

The State Farm Stadium vaccine site in Glendale
Sky Schaudt/KJZZ
The State Farm Stadium vaccine site in Glendale.

Arizona's Medicaid program has launched a new initiative to get members who cannot provide or arrange their own transportation rides to their COVID-19 vaccine appointments.

The Arizona Health Care Cost Containment System (AHCCCS) already provided these Medicaid members with transportation to or from an appointment for covered Medicaid services in accordance with federal guidelines. But until Monday, spokeswoman Heidi Capriotti said AHCCCS couldn’t provide the same service for vaccine drive-thru events since it couldn’t reimburse transportation providers for time spent waiting for the patient to go through the process. 

→ Q&AZ: What You Need To Know About Getting The Coronavirus Vaccine In Arizona

“So this rate reimbursement change, which we think is the first Medicaid program in the country to make such a change, reduces a barrier that members may experience in getting transportation to a COVID-19 drive-thru vaccination site," she said. 

Eligible Medicaid members can set up a ride by calling their member services’ phone number, which is listed on the back of their AHCCCS card, Capriotti said.

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