3,000 More APS Customers Are Getting Refunds Due To Faulty Online Rate Comparison Tool

Published: Thursday, February 6, 2020 - 12:04pm
Updated: Friday, February 7, 2020 - 8:13am
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More APS customers than previously reported may have been affected by bad advice doled out by the company’s online rate comparison tool.

The Arizona Corporation Commission got an update this week. And while commissioners continue to juggle the fallout of the faulty tool, they’re also considering recommending jail time for the managers of Johnson Utilities in Pinal County.

The Arizona Republic's Ryan Randazzo joined The Show to sort through the exciting world of utilities.

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